Along the way, and after several critical miss-steps, I learned the long lasting power of a compliment.  The counter to that is the particular sting of a public critique, also long lasting.  Projects are often difficult, heroes surface by working hard outside of view, and yes errors are made. It’s my firm belief that […]

  From high school and after nearly 10 years of “finding my career path”, I started what I consider my true career path as a “breadman” in 1978. As a direct store delivery salesman, I was ordering, delivering, merchandising bread and snacks to groceries, restaurants, schools, etc.  At face value, thousands enter and leave that very […]

  I learned this through my experience in the bakery industry, but the lessons learned and lived can transfer easily to many roles.  As a DSD sales representative, I was an individual contributor.  But my actions and practices, good or bad, impacted other departments’ efficiency.  My service levels and customer relations impacted not only customer […]